6 TIPS FOR THE FUTURE OF DIGITAL MARKETING: Artificial Intelligence and Automation
ChatGPT AI chatbot has done something unprecedented.
In just two months, it attracted 100 million active users, becoming the fastest-growing online service ever. By comparison, it took Facebook almost five years to achieve the same result, Instagram two years, and TikTok nine months.
WHY IS IT IMPORTANT
We live in an era of magic made possible by science. Arthur C Clarke wrote in 1973: “All sufficiently advanced technology is indistinguishable from magic.” His words always remain relevant. Any invention that can cause a stir in people around the world should be approved and studied in every possible way.
Today, all the hype and hype on the Internet is associated with the emergence of a new and incredibly powerful ChatGPT AI bot. The number of users of the service speaks for itself. However, we must remain sane.
This is not a fleeting trend, but a rapidly evolving technology that has been called revolutionary for decades. Now it has finally lived up to its promise, providing opportunities that will both enhance and challenge our understanding of what it means to be human.
This technology will change the way we work, the way we create, the way we live, and more.
AI INITIATION AND ACCELERATION
The scientific community has been working on artificial intelligence for several decades. Their efforts were fruitful, but until recently remained hidden from prying eyes due to the lack of a simple and understandable shell.
November 2022 will go down in history as the moment of AI initiation. It has a user-friendly interface that makes it accessible to the general public.
Now we are seeing acceleration. From zero to 100 million users in 8 weeks. Just the other day, AI was also integrated into the Bing search platform. Google is trying to keep up with the competition and has already announced the release of its version of ChatGPT called “Bard”, which will have storytelling skills.
In the 90s, the Internet did not develop until the simple and convenient Netscape browser appeared. Without it, the World Wide Web remained a toy for advanced geeks. ChatGPT did the same for AI, giving the robot a human face.
We are now in a technology arms race and fighting for brand awareness and market share.
HOW WILL ARTIFICIAL INTELLIGENCE CHANGE DIGITAL MARKETING?
Artificial intelligence is changing all industries in one way or another, and digital marketing is no exception. AI can help marketers automate tedious tasks, personalize campaigns, and make effective data-driven decisions.
So how to use artificial intelligence in digital marketing and what are its potential benefits?
Consumer segmentation
One of the main benefits of AI in digital marketing is its ability to help with consumer segmentation. Dividing customers into groups based on common characteristics – behavior, demographics, and purchase history – will help marketers personalize advertising campaigns and increase conversions.
AI is able to automate this process by analyzing large amounts of data and identifying patterns for consumer segmentation. This will help marketers better understand their target audience and develop more effective campaigns that resonate with customers.
Personalization
Personalization is a key aspect of digital marketing, and AI will help marketers improve it. AI algorithms are able to analyze customer data and predict which products or services they are most interested in. This information can then be used to personalize website content, email newsletters, and social media posts. All of this will help create a more relevant and targeted user experience.
Predictive analytics
Predictive analytics is another area where AI will come to the rescue of digital marketers. It uses data, statistical algorithms, and machine learning techniques to determine the likelihood of future outcomes based on historical data. It can be used to predict customer behavior. For example, when and what products they are most likely to purchase. Predictive analytics will allow marketers to optimize their campaigns and increase conversions.
Chatbots
Chatbots are another popular application of artificial intelligence in digital marketing. These are computer programs designed to simulate communication with real people. They can be integrated into websites and messengers to provide fast and efficient customer service.
AI-powered chatbots can be trained to understand user queries and respond appropriately, allowing help desk staff to tackle more complex issues.
Chatbots can also collect information about customers and other data that can be used in the future to personalize campaigns and improve the quality of service.
Content generation
Artificial intelligence can also be used to automatically generate content for marketing campaigns. AI algorithms are able to analyze customer data and generate personalized content based on their interests and preferences.
These can be product recommendations, personalized emails, and social media posts. AI-generated content will save digital marketers time and resources, allowing them to focus on other aspects of marketing campaigns.
Ad optimization
Ad optimization is another area where artificial intelligence can be useful for digital marketers. AI algorithms can analyze customer behavior data such as click-through rates and conversions to optimize targeting and improve campaign performance. This will help marketers cut losses and maximize the return on advertising investment.
AI can also be used to automate advertising platforms like Google Ads. Marketers will be able to get the most out of their allocated budget and reach their target audience more effectively.
THE FUTURE IS HERE TODAY
Artificial intelligence has the potential to revolutionize digital marketing by automating routines, personalizing campaigns, and helping to make data-driven decisions. AI can effectively solve a variety of tasks, from customer segmentation to content creation and ad optimization.
However, for best results, marketers need to understand the limitations of artificial intelligence and use it in conjunction with other tools and techniques.
AI is a very powerful tool, but it is not a panacea. To make informed decisions, digital marketers must be able to work with information and clearly understand their target audience and goals.
The possibilities of artificial intelligence should be used under the leadership of creative and insightful people.