7 AI MARKETING TRENDS IN 2024 AND HOW TO USE THEM
There’s no denying that the past year has been a banner year for artificial intelligence. In just a year, generative AI has transformed from a niche area into a global phenomenon that only the lazy have not heard of.
It’s no surprise that marketers have begun to use artificial intelligence in all areas of their activities – from generating content ideas to conducting research and beyond. The field of AI continues to grow and develop rapidly. It is logical to expect that the scenarios for using artificial intelligence in marketing will also change significantly in the coming years.
That is why today we will look at the main marketing trends of 2024, one way or another related to AI.
THE MAIN TRENDS OF AI MARKETING IN 2024
Check out this year’s top AI trends and learn how you can use them in your marketing strategy.
1. Increasing the effectiveness of targeted advertising
Many marketers are using AI to improve ad targeting. Artificial intelligence can analyze large amounts of customer data to help you improve your targeting of your target audience. This marketing trend is expected to continue to gain momentum in 2024.
This can not only lead to more accurate advertising, but also raise the quality bar. Marketers will have to pay more attention to ads to ensure they remain effective.
How do use it?
The proliferation of competitors and the widespread use of artificial intelligence for targeting raise questions about whether consumers will become more discerning and demanding.
While you don’t necessarily need to use AI to improve your targeting right now, keep in mind that audiences may become more wary of advertising and expect more targeted marketing messages. Monitor your ad performance more closely and conduct A/B testing until you achieve maximum accuracy.
Speaking of advertising: do you want to make sure that it is beneficial? Try the free Google Ads Grader tool for an instant account audit.
2. Improved Marketing Automation with AI
Marketing automation is everything from automated email campaigns to social media posts. This area will be actively developed and improved. As a result, you’ll be able to respond faster, run more micro-campaigns, target narrower segments, and much more.
Increased adoption of AI-powered marketing automation may lead to changing audience demands. People will expect increased relevance of campaigns, narrower targeting and highly personalized content.
How to use it?
Keep the above-mentioned changes in audience demand in mind when generating content ideas as you work on new strategies. Automation with AI will allow you to run smaller marketing campaigns, so think about potential pain points and hot topics to target, and how automating the scheduling of social media posts and email campaigns will help you free up time to work on other tasks?
3. Advanced chatbots
Chatbots can do much more than just act as a fallback for a lead form (although they are very good at that too).
Recent advances in artificial intelligence are allowing robots to answer more complex customer questions, including questions about products and services. Chatbots can now guide visitors through your website and ultimately, through your sales funnel.
It is likely that more and more companies will begin to introduce advanced robots that can answer more specialized questions. If you haven’t done this yet, now is the time to do it. Implementing an advanced chatbot will immediately improve your competitiveness.
How to use it?
Think over your chatbot’s content strategy. It’s not just about what he will say. You must decide what content from your site will be offered to users when they ask certain questions.
Check your chatbot’s logs periodically. Research what questions people are asking and whether they are getting the help they need. If you find obvious gaps, write relevant content that the chatbot can redirect customers to.
4. Increased use of predictive analytics
Predictive analytics allows marketers to analyze customer data to predict market and buyer behavior. This is not a new direction, and every year it becomes more and more advanced.
It is likely that artificial intelligence will continue to expand its predictive capabilities. It will allow you to make more accurate estimates, make better product recommendations, and much more. For example, advanced predictive analytics will make it possible to predict sales, predict campaign performance, and even determine which products will generate the most impact.
How to use it?
Detailed customer and site data is critical to accurate predictive analytics. If you want to succeed in this field, make sure you are collecting the right data now, even if you are not yet using artificial intelligence. This way, in the future, you’ll have everything you need to get started with predictive analytics.
5. Improved research and decision-making efficiency
For small companies, conducting research is often a complex and time-consuming task. This puts small businesses at a disadvantage compared to larger organizations that can afford to dedicate entire teams to this task. Fortunately, artificial intelligence can help with this task today.
Advanced artificial intelligence can help with many types of marketing research – from answering questions about the topic of content to quickly describing how various tools work. This is a real salvation for small companies. They will be able to accelerate their research, make more informed decisions, and learn new tools faster.
How to use it?
We can be sure that in 2024, AI will continue to develop the above-mentioned capabilities. Young companies will be able to keep up with the big players. This is great news for you, especially if you manage a small team. However, this will also lead to tougher competition as everyone will be fighting on an equal footing.
If you’re not already familiar with AI tools like ChatGPT or Jasper, you should start learning them as soon as possible. See how they can help you streamline your various market research processes to ensure you don’t fall behind in 2024. And of course, continue to prioritize quality and always fact-check information received from AI tools!
6. Further development of voice search
As artificial intelligence develops, voice search capabilities will also expand. In 2022, 27% of consumers have already used it to make payments. Gone are the days when it was only suitable for finding answers to simple questions.
The continued rise of voice shopping will likely force marketers to base much of their strategy around voice experiences. If two years ago 27% of consumers used it for payment, today this figure is likely to only grow. Soon, voice payments and purchases will become the norm.
How to use it?
Create content around longer keywords that are spoken out loud in voice searches. Some companies are already starting to become interested in voice SEO. Start creating voice search-focused content now. You will benefit in the future as voice shopping increases thanks to artificial intelligence.
7. Widespread use of multimodal AI models
Multimodal AI processes and connects multimodal data to provide a more complete impression of a given phenomenon. This distinguishes it from other forms of artificial intelligence, which use only text, images or voice, rather than a combination of them. Generative AI is a prime example of multimodal AI, as many platforms are capable of creating text and visual content in one fell swoop.
Automatically generated assets (digital objects) are just one of the many multimodal AI features available in Google Ads.
As the capabilities and adoption of multimodal artificial intelligence technology grow, more companies will be able to create large volumes of text and visual content. In addition, companies will be able to select keywords and target ads even more accurately.
As a result, even small brands will be able to compete with large ones.
How to use it?
Are you already using multimodal AI? Your competitors most likely do this. Feel free to use generative AI to find ideas and starting points for your team. However, you should make sure that you have a vetting process in place that will prevent your team from publishing boilerplate AI-generated content.
Again, focus on quality and what makes your company unique. This will allow you to stand out in a sea of companies using AI to create text and visual content.
LEVERAGE MODERN AI TRENDS
The capabilities and applications of artificial intelligence will continue to evolve in the coming years. Already, we can safely say that no one will abandon this direction. Keep up-to-date with the latest AI marketing trends so you can be prepared for whatever comes your way. Read the news, track the actions of competitors and try to always stay up-to-date with the latest events.
In addition, you should not neglect traditional marketing methods. Regardless of the direction in which artificial intelligence develops, fundamental marketing principles and a focus on quality have always been, are and will be the key to success.