Digital marketing is a term that describes all of the strategies for communicating with customers through the Internet, mobile phones, display ads, and other types of digital media. The need to meet the diverse needs and expectations of so many different consumers from a huge number of different channels poses a number of unique challenges for companies trying to understand all this and form an effective development plan.
With so many nuances to consider to create a working digital marketing strategy, it’s no surprise that many make mistakes. In this article, we will provide examples of the most dangerous of them, as well as learn how to avoid them.
DEADLY SIN NUMBER 1. CREATE AD TITLES WITHOUT USING TARGETED KEYWORDS
If a user has entered certain keywords into the search bar, he or she is more likely to click on an ad with that particular phrase in the title. This feeling is familiar to many – sometimes it seems as if advertising on the Internet reads thoughts and knows exactly what you want to find. At the same time, the lack of suitable keywords in the headline can lead to the fact that customers will ignore the ad, considering it completely inappropriate to their needs. This can happen even if it appears in search results for a phrase for which you have optimized the text. Is this fair? Not really, but it’s human nature.
DEADLY SIN NUMBER 2. CONTENT CREATION SLIPSHOD
Online shopping these days usually means a detailed study of offers. Customers want to make sure they are getting a good deal from a trustworthy seller. Nobody wants to deal with shady companies. Outdated or irrelevant content is the main hallmark of such a company. Today, corporate blogs are an important resource for consumers, as they not only measure your reliability but also know if you know your industry well. Potential clients are looking for fresh content that explores current trends and approaches. Inappropriate content on a company blog will scare off serious buyers.
DEADLY SIN NUMBER 3. EMOTIONAL SOCIAL MEDIA POSTING
In everyday life, it is very easy to indulge in emotions and say something that can negatively affect the success of your business. This also applies to the digital world, but with the difference that a tirade published on a social network will quickly be taken apart into quotes. Screenshots of your post will be used by competitors for a long time and scare off potential customers. Remember that social media marketing efforts build your brand image. Do your best not to damage your reputation. A quick tip: If you tend to lose your temper, then try to stay away from your social media accounts until you cool off.
DEADLY SIN # 4. IGNORING CUSTOMERS IN THE LOCAL MARKET
Many people view the Internet as a global tool. Until recently, companies often didn’t put much effort into local SEO optimization. In some areas of activity (especially in the case of physical stores), it is obvious for everyone to engage in promotion among the local population. However, all businesses can benefit from local SEO optimization, as many consumers prefer to shop at their closest locations. Geo-optimize your search engine to attract local customers, and aim to generate positive online reviews for your brand. Also, customize your Google My Business page and Yandex. Directory so that customers can see your phone number,
DEADLY SIN # 5. USING WEAK OR INEFFECTIVE CALLS TO ACTION
Like a weak handshake, a bad call to action in ads, blogs, or social media posts can give customers the wrong impression. As a rule, people do not want to be pushed around, but at the same time, they love to be carefully guided in the right direction. Potential clients don’t like being forced to guess what exactly needs to be done to start working with you. Don’t be shy – tell them bluntly that they should “click on this link right now to get a 50% discount!”
DEADLY SIN NUMBER 6. LACK OF BRAND MENTIONS MONITORING
When you finally start advertising your company online, you will become one of the reasons for the discussion. Sometimes online discussions are more like threats. People on the Internet tend to behave aggressively – and more often than in real life because they feel safe thanks to anonymity. When some customers get upset or feel like you did something wrong to them, they may try to generate a wave of hatred against your brand. The best approach for you is always to deal with these situations quickly, honestly, and professionally. It is imperative that you find out about them as soon as possible. Delayed reaction to pouring slop on your company can only make the situation worse. Track mentions of your brand and stays on top of what people think of you.
DEADLY SIN # 7. TRUST THE WEBSITE DESIGN TO INCOMPETENT PEOPLE
You should not trust the development of a site to a friend or relative if he is not a professional web designer who knows how to work with SEO specialists and knows how to increase the site’s ranking in search results. Your resource should have a user-friendly design that meets modern trends and standards – then search engines will definitely not ignore it. On top of that, your site needs to be mobile. A huge number of customers who are ready to make a purchase immediately use smartphones to search. Don’t force them to go to your competitor just because your site has too small text or awkward buttons.
The above list only covers the most common digital marketing mistakes. However, online promotion is a full-fledged job that requires constant attention. It can be alleviated with free website analysis and professional consultation tools, but it takes a lot of work to achieve and maintain online success.